Preamble

The following conditions of selling are accessible before every order from the buyer on the website of lolie-belle.com.
Thus, to place an order holds good foe the whole support and without restrictions from the buyer to these conditions of selling, for the acceptance no need to sign.

  1. Art. 1 Object
  2. Art. 2 Company Identification
  3. Art. 3 Generalities
  4. Art. 4 Shipping and Displaying of the goods offers
  5. Art. 5 Process of orders recording
  6. Art. 6 Prices, Taxes
  7. Art.7 Availabilities
  8. Art.8 Dispatching orders
  9. Art. 9 Satisfied or Refund
  10. Art. 10 Retracting period
  11. Art. 11 Private information and safety
  12. Art. 12 Archiving of the orders
  13. Art. 13 Applying laws
  14. Art. 14 Settling of the disputes
  15. Art. 15 Computers and Liberties

Art.1 Object 

The following contract concerning goods is concluded between :

the SARL BLEW e-com specified in the contract, the company registered RCS of bordeaux and managing the website of lolie-belle.com (site of trade accessible from the Internet network),

And

the Buyer declares being a natural person aged at least of 18 years old, having whole legal capacity and acting apart from his professional activity.

As part of a process of distance selling .

  • The Buyer is called the user, before placing an order on ,the website , when he finds out about information concerning articles or the general conditions of the website working.,
  • the lolie-belle.com website is called the website.

Art. 2 Identification of the company 

Every quotation of the name "company" in the general conditions of selling are refered:

BLEW e-Com
Status : S.A.R.L.
Capital de 10000 Euros
RCS BORDEAUX N° 449 339 555
SIREN N° 449 339 555
Adress : B.P. 50503
16 Bis, rue du Kiosque
33305 LORMONT Cedex (FRANCE)
E-Mail : infos@loliebelle.com
Tél. : 05.56.38.74.91 or +33.5.56.38.74.91 (phone out FRANCE) & tél: 09.81.00.74.91 (France)

LOLIE BELLE ® is a brand registered by the BLEW e.com company

Art. 3 Generalities

3.1 Characteristics of the goods

goods concerned : feminine lingerie and accessories of goods for the person equipment.
The offer is available without geographical limitations, except contrary mention or situation of the delivery country ( political instability, civil war,...).

3.2 Property of the goods

The company will keep the property of the goods sold until an effective and whole settlement of the price or the entire acceptance of the goods ordered by the buyer.
As a consequence, the buyer will have to keep every goods in the present state of affairs. ( packaging and labelling).

3.3 Responsabilities of the company

the Company has only a best- efforts obligation concerning every stages of the website entry, the process of an order, the delivery or the subsequent services.
The responsability of the Company can’t be committed for all the drawbacks and/ or damages concerning the use of the internet network. ( breaking of connection, presence of a computer virus on the network,...) and In accordance with the case law

  • the articles proposed are in accordance with the French legislation in force the company denies every responsabilities in case the delivered articles don’t respect the legislation of the country delivery
  • the responsability of the company can’t be committed if the order is not carried out in the fillowing cases :
    • breaking of stocks or unavailability towards the manufacturer,
    • disruption because of whole or partial strikes of the delivery means,
    • if the buyer don’t collect the package by the deadline.
  • the company is not responsible of the content of the websites you could reach to towards this website. the presence of those links don’t represent a whole acceptance from us.
  • the company keeps the right to deny the delivery towards certain countries.
  • the company keeps the rignt to deny the acceptance of an order when the buyer’s country is different from the delivery’s country ( except after checking the physical address of the buyer).
  • The photographs and the handwritings illustrating, with the text, the products sold, don’t make part of a contract. The responsability won’t be committed if there are some mistakes.

    3.4 Review of the C.G.V.

The company keeps the rignt to amend the following general conditions of selling at any moment and without warning.

Art. 4 Shipping and visualizing the offers of the goods 

4.1 Shipping on the website

The user hears free of the different articles proposed to sell on the website, without being committed in an order process.

4.2 Period of validity of the offer

All the articles presented on line are available while stocks last
If there’s a breaking of stock, the buyer will get immediately informed by e-mail.
The validity of the discount articles can be viewed in real time.

Art. 5 Process of orders recording 

5.1 The Basket

Si The user wants to order one or many articles on the website , he selects the articles as he shipps on the website and fills the basket.
The user visualizes the content of the basket after every new selection of an article, or by clicking on the basket.
The global quantity and value of the articles in the basket can be viewed every time by the user .
the user can change the content of the basket, by changing the characteristics of an article, suppress an article or the whole content of the basket while shipping on the website .
He can go on selecting by clicking on « CONTINUE SHOPPING » or end his selection of articles by clicking on «CHECK OUT» and become the buyer.

5.2 Maxima and minima amount of an order

    • or an order with an amount above 765€, we ask the buyer a call number or every means which could athenticate his personal address, and a confirmation letter signed, which the buyer can print on the website.
      We process the order from the confirmation letter reception.

5.3 Customer account

The validation of the basket activates the process of an order from the user .
Then, the user creates his « customer account » for a first order on the website , or record his e-mail address, then his password, if he is already a customer.
The customer account makes simpler the order process of the user by avoiding recording every time his personal details.
On his Customer account, the user can:
- change his details in his customer account,
1. - ask to send him, his password on his e-mail, in case he losts it.
The user understands that the recording of his personal details is to prove his identity and that it’s confidential.
the customeraccount is a safe place of our network and respects the directives of the law N° 78-17 juanuary 1978 of the computers, the files and liberties.

5.4 Delivery address

Besides his name, address, e-mail and call number, the user is obliged to communicate to the company an address where the provider can deliver in the hours of business from monday to saturday morning for the metropolitan France and from monday to friday for the rest of the world.
The user is committed not to give a postal box address, otherwise the company don’t accept the order.

5 .5 Safe treatment and settlement of the orders

5.5.1 Bank cards accepted on the website

The company accepts the Visa cash card, Master card, JCB and american express for purchases on line on the lolie-belle.com website., and accepts the bank check for orders placed in France.

The company commits to safety policy of the settlements according to the conditions defined after.

The company makes sure that the buyer ’ s cash card will only be debited when the order is sent to him or if the customer has accepted the conditions of the basket.

5.6 Safe settlement with the cash card

When the buyer places an order on the website , he is led to the money network of MERCANET subsidiary of the BNP (designed after by the bank ). The network of the bank bases its safety by 128-bit SSL encryption,to protect the information of the buyer concerning the settlement means.
The passing on of the bank information of the buyer towards the bank is done by encrypted means.
An e-mail to confirm or to deny the purchase act of the buyer is sent to him and to the company at the same time.
The information of the cash card (number and validity date) won’t be communicated to the company or even presented on the network of the website.
As we have treated the order and if we have the articles in stock, the order will be delivered in the 36 hours of business.
We send you an e-mail to sum up the characteristics of the order and the bank number of authorization of the buyer. That e-mail authenticates the selling act.
If a part of the order is not available with a too long delay, we will contact the buyer to give him new information.
We will give the buyer the opportunity to keep on waiting for avaibility or to suppress this part of the order.
As the articles are available, it will be immediately delivered to the address mentioned by the buyer. The cash card of the buyer will be debited with the amount of the articles ( the price remains the same as the initial date one) with a part of carriage costs.

5.7 Settlement by bank check (only for FRANCE)

When the buyer places an order on the website of lolie-belle, if he wants to pay by bank check, the buyer has the possibility to print the order or to copy it on a paper.
The order will be treated until the receptionwith a french bank check of an amount of the order specified in euros

Art. 6 Prix, Taxes

6.1 Conditions de Prix

All the order, whatever the origin, are settled with euros.
The prices of our articles are given in euros inclusive of tax except carriage and treatment costs.
For orders towards countries out of the european community, the prices of the articles are exclusive of tax. (with DOM)
The amount of the order can be done in foreign currency, and it’s just given in an indicative way.
The carriage costs are in addition to the total of the order and vary according to the delivery countries
The prices mentioned are valid at the moment of the order placed by the buyer and can be change at every moment without warning.
The packaging costs of the articles are part of the price mentioned except if the buyer demands a particular packaging (gifts package), in that case particular costs are in addition to the order price.


6.2 Taxes and customs duty

When the order is delivered in a country out of the european community (with DOM & TOM) , the addressee will be considered as the importer of the articles concerned by the order and as a consequence will have taxes and/or customs duty.
Thes taxes and customs duties concerning the delivery countries are exclusively dependent on the buyer and it comes under his entire reponsability in terms of declarations and in terms of settlement to the authorities or the competent organizations of the country concerned.

Art.7 Availability

In case of unavaibility of articles after treatment of the order, the buyer is informed by e-mail or by phone in the 24 hours of business.(except week ends and public holidays) giving him the origin and the stocking delay of the articles. actually, the buyer gets a credit note of an amount of the unavailable order.
the buyer has 48 hours of business (except week ends and public holidays) for asking the suppression or the exchange breaking stocks articles by calling :

The buyer is asked to give the number of the order and the date of the order.

If while the order process, the buyer gets the information of the unavailablility delay of the whole order, it means the buyer accepts all the conditions (time mentioned in days of business or in weeks) if the buyer accepts and if the delay is over, the user can suppress his order even if there is a new delay of avaibility proposed.

7.1 Type of unavailible articles

The styles and the colours of the models of lingerie we propose on www.lolie-belle.com are seasonal and available during a limited period.
We update the offers on the website, but certain size or colours of the articles can be unavailable at the moment of the order.
You will get immediately informed by e-mail if we can not satisfied you order.
Generally, we go on proposing these models as the majority of the sizes or colours are still available from the various manufacturers and suppliers.

Art.8 Delivering of the orders 

8.1 Delivery period

The company commits to give the products to the carrier in a maximum delay of 36 hours of business ( except week ends and public holidays) until the confirmation in heading (object) "En preparation" or according to the notification of a different delay in this email to the buyer and according to the carriage conditions.
If the specified delay in this email "En preparation" is not appropriate to the buyer, the buyer informs it under 24H by email to blew@blew@loliebelle.com
The articles are delivered to the buyer to the delivery address mentioned while the order process.
The company keeps the right to deny to deliver an order when the delivery address is specified with a postal box in France or in all the countries of the rest of the world.

8.2 Delivery

8.2.1 Metropolitan France (Corse and Monaco)

The delivery is done by « Colissimo Suivi » by the postal services.
The products are delivered to the address mentioned on the order note.
To optimize the delivery to the buyer, we ask him to notice an address where the delivery can be done in hours of business. If the buyer is absent while a first delivery, the postman will come a second time to present the package. if he is once more absent, a note will be given to retire to the post of the delivery zone in a 10 days delay.
If the delay is over, the package will be sent back to the company. We will get back in touch with the buyer to define new conditions of delivery. The delivery will get an invoicing in addition with carriage and treatment costs to the buyer.
The buyer accepts that the postal service uses the call number mentioned to the company, to contact him for a new fast delivery.
The deliveries to the DOM have the same conditions of Colissimo Suivi FRANCE with appropriate costs. The deliveries to the TOM have different conditions of expedition with appropriate costs.

8.2.2 European community

The delivery is done by « Colissimo Suivi Europe » by the postal partners.
The products are delivered to the address mentioned on the order note.
To optimize the delivery to the buyer, we ask him to notice an address where the delivery can be done in hours of business. If the buyer is absent while a first delivery, the postman will come a second time to present the package. if he is once more absent, a note will be given to retire to the post of the delivery zone in a 10 days delay.
If the delay is over, the package will be sent back to the company. We will get back in touch with the buyer to define new conditions of delivery. The delivery will get an invoicing in addition with carriage and treatment costs to the buyer.
The buyer accepts that the postal service uses the call number mentioned to the company, to contact him for a new fast delivery.

8.2.3 Other countries

The delivery is done by “ prioritary postal package” by the postal partners.
The products are delivered to the address mentioned on the order note.
To optimize the delivery to the buyer, we ask him to notice an address where the delivery can be done in hours of business. If the buyer is absent while a first delivery, the postman will come a second time to present the package.if he is once more absent, a note will be given to retire to the post of the delivery zone in a 10 days delay.
If the delay is over, the package will be sent back to the company. We will get back in touch with the buyer to define new conditions of delivery. The delivery will get an invoicing in addition with carriage and treatment costs to the buyer.
The buyer accepts that the postal service uses the call number mentioned to the company, to contact him for a new fast delivery.

8.2.4 Delivery costs

Voir le tableau des conditions et offres des frais de livraison par la société.

Les frais de livraison gratuits s’attendent pour un montant de commande complet.

8.3 The follow up of the orders

8.3.1 On the website

The buyer can follow his order by means of the customer account (history). The products are delivered to the address mentioned in the order note. The buyer commits to give an address where the delivery can be done in the hours of business.

8.3.2 On the website of coliposte.net

The customer can see on the website http://www.laposte.com/ The state of the order by means of the access given by the company..

8.4 The delivery delay

If the articles of an order are immediately delivered, it will be recieved to the buyer :
- French buyer in 2 up to 5 days,
- European buyer in 4 up to 8 days
- Other countries in 6 up to 21 days
If the articles are not in stock, the delivery can take 8 up to 21 days.
The various choices of lingerie you will find on yhe website, force us to import from countries out of France, and it sometimes takes a stocking delay of 2 up to 7 weeks.
Every avaibility of articles are immediately mentioned by e-mail to the buyer.

Certain offers of articles resulting from the reception of newsletters emitted by Lolie Belle and received by the buyer in his box e-mail can ask for deadlines(extensions) of availability going from 8 to 12 days.

* évaluation moyenne hors circonstances exceptionnelles non maîtrisable par lolie-belle.com.

8.5 Reception and checking of the delivery

The postal services (France) or their partners for other delivery countries ( European zone) are responsible for every damages caused to the package while carrying towards the buyer.
To get the reception, they give the package when the buyer has signed and has shown his identity card, or the buyer mentioned on the order note cheks the state of special band anti-wrenching and the general state of the package.
If the package delivered presents damages while delivering, the buyer or the addressee has to deny it and to notice the reasons of refusal on the order note.
A copy has to be sent to the customer service by e-mail or by fax in the 24 hours following the reasons, giving the information of the order and of the delivery.
The acceptance of the complaint depends on the information mentioned on the order notice and on the fact that the buyer or the addressee has to get the company informed..
every package accepted without mentioning anything to the company by the buyer ou le destinataire entraîne la nullité de toutes réclamations ultérieures.

Art. 9 Satisfied or refund 

If you are not satisfied about an article of your order with lolie-belle.com for whatever reasons, you have the opportunity to return it for an exchange, a refund or a credit note according to the conditions defined in the policy return .

Art. 10 Retracting period 

The buyer can use his right of retracting for an order.
The delay for this right is :< br> - 7 days of business till the reception day by the buyer, if the confirmation by e-mail has been sent to him.
- 3 months without e-mail confirmation.
The buyer has to read the conditions and follow the instructions defined in the policy return .

Art. 11 Private information and safety 

The information collected to the buyer while placing an order, or while inscription to the newsletter are absolutely confidential.
The company commits to respect the confidential information and defines the conditions of private information policy .

Art. 12 Archiving of the orders 

Every order of a customer nominated in the contract, the buyer and all the means proving the existence, are crypted and archivated on our network according to the law « informatics and liberties ».
It represents the proof of the whole transactions done between the company or his finacial provider and the buyer.

Art. 13 Applying laws 

The parties, the company and the buyer do agree about a contract according to the french right.
The contract is in french,
In case of dispute the court of BORDEAUX (FRANCE) is the only competent one.

Art. 14 Settling of the disputes 

If one of the general conditions should be declared inapplicable or is not valid for whatever reason, it won’t affect the rest of the general conditions.
This invalidity and inapplicability are replaced with the closest one. The company, and the buyer are not responsible of that inapllicability escaping to his own control, inclusing cases of war, lock out, riot, insurrection, breaking of carriage, issue of import and export, strike, shortage, fire,earthquake, storm, flooding.
The disputes will depend on the juridiction competence of BORDEAUX (FRANCE).

Art. 15 Computers and liberties 

the company est en conformité avec loi « Informatique et libertés » du 6 janvier 1978 par la déclaration du site lolie-belle.com sous le N° 875022.
La collecte des données nominatives de l’acheteur est obligatoire dans le cadre de la vente à distance. Elle est nécessaire au traitement et à l’expédition des commandes de l’acheteur.
l’acheteur a un droit d’accès et de modification des données nominatives qu’il a communiquées.
A tout moment, il peut exercer ce droit (rectification, suppression, consultation) en écrivant :
BLEW e-Com B.P. 503– 33305 LORMONT Cedex – ou en envoyant un mail à infos@lolie-belle.com en précisant le nom, prénom, adresse, le motif de l’envoi.
La société se refuse à communiquer les données nominatives de ses clients à quelque organisme commercial que ce soit.